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# Title Attachments
101 Service Facilitation Manual
102 [1.1.1] Implementation of at least one innovative concept through simplification/digitization of service/office management
103 order
104 Office Order
105 Transfer order of 02 No's Inspector (Order No. 129, Date: 23-01-2024 AD)
106 [6.1.1] Organized workshops/meetings/seminars on building Smart Bangladesh
107 [5.1.1] Data entry updated
108 [5.1.2] Ensuring updating of data transmission of offices under jurisdiction
109 [4.1.1] Notes settled in e-file
110 [2.1.1] Updation of database of previously developed/facilitated/digitized services and continuation of database services
111 E-Governance and Innovation Action Plan 2nd Quarter (October-December 2023) Progress Report 2023-2024
112 [1.1] Service commitment updated on quarterly basis presented in service box
113 [1.2] Taking measures to present and publicly display the service commitment of the agencies under the jurisdiction on a quarterly basis in the service box of the website updated
114 Citizen Charter 2nd Quarter 2023-2024 (October-December 2023) Progress Report
115 [3.1] Register Payable Details of Services and Reservation of Service Recipient's Opinions in Providing Services
116 [1.4] Improvement of working environment (following sanitary rules, disposal of waste materials including TO&E, increasing cleanliness, provision of separate washrooms for women etc.
117 [1.2] Meeting with the participation of stakeholders for establishing good governance
118 [1.1] Organization of NIS committee meetings
119 Certificate of Receipt of Complaints (2nd Quarter)
120 GRS Action Plan, Second Quarterly Progress Report 2023-2024